Shipping Policy
At Radiantering LLC, we strive to ensure a fast and reliable delivery experience. Below is our shipping policy for all online purchases at https://radiantering.com.
Shipping Areas
We currently offer shipping within the United States only. International shipping is not supported at this time.
Order Processing Time
-
All orders are processed within 1–3 business days
-
Orders are not shipped on weekends or holidays
-
During peak seasons, processing may take longer
Shipping Methods & Estimated Delivery
Shipping Method | Estimated Delivery Time | Notes |
---|---|---|
Standard Shipping | 5–7 business days | Free on orders over $50 |
Expedited Shipping | 2–3 business days | Calculated at checkout |
Express Shipping | 1–2 business days | Optional, higher fee |
Shipping Fees
-
Standard Shipping: Free for orders over $50
-
All other methods: Fee varies depending on location and weight
Order Tracking
Once your order has shipped, a tracking number will be emailed to you so you can monitor your package in real-time.
Incorrect Address or Undeliverable Packages
Please double-check your address when placing an order. If a package is returned to us due to an incorrect or incomplete address, you will be responsible for reshipping costs.
Lost or Damaged Packages
If your order is lost or arrives damaged, please contact us within 7 days at summer@radiantering.com so we can resolve the issue.
High-Value Orders
For expensive or large orders, we recommend using a trackable shipping method or shipping insurance. We cannot guarantee that we will receive your returned item if no tracking is available.
Need Assistance?
If you have any questions about your shipment, feel free to reach out to:
📧 summer@radiantering.com
📞 +1 (351) 900-4837